Contact information

Welcome to Bexora. We are committed to providing outstanding customer service. If you have any questions regarding your order, delivery, returns, products, or general enquiries, our Customer Support Team is here to help.

Customer Support

We aim to respond to all customer enquiries within 24–48 business hours.

Business Information

Store Name: Bexora

Business Address:
400 King's Rd
London SW10 0LJ
United Kingdom

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Saturday: Closed
Sunday: Closed

How We Can Help

Order enquiries
Order tracking assistance
Shipping and delivery enquiries
Returns and refund enquiries
Product information
Payment enquiries
General customer support

Response Time

Most enquiries receive a reply within 24–48 business hours. During weekends, public holidays, or busy shopping periods, responses may take slightly longer.

Need Assistance?

If you need assistance before or after placing an order, please use the contact form available on our website. Our Customer Support Team will be pleased to assist you as quickly as possible.

Frequently Asked Questions

How long does order processing take?
Orders are processed within 2 business days.

How long does delivery take?
Estimated delivery is 3–5 business days after dispatch.

Can I return my order?
Yes. Eligible items may be returned within 14 days of delivery in accordance with our Return & Refund Policy.

When will I receive my refund?
Approved refunds are processed within 7 business days after the returned item has been received and inspected.

How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where available.

Thank you for choosing Bexora. We appreciate your trust and look forward to providing quality Kitchen, Home & Garden products together with reliable customer service.